Tailored and focused workshops are available in the areas of conflict resolution, customer satisfaction, succession planning, organizational philosophy, strategic planning, staff relations and development, empowerment, and continuous improvement processes. Additionally, RDA administers and conducts interpersonal/interdepartmental workshops utilizing such tools as the Myers-Briggs Personality Type Indicator and the Herrmann Brain Dominance Instrument.
RDA also works with organizations to form successful partnership relationships between internal and/or external stakeholders charged with successful project implementation.
RDA offers a broad-base of training services, to include quality awareness, meeting management, facilitation skills, performance management, statistical process control, problem-solving, effective communications, teamwork, and leadership development.